Annual Service & Maintenance

Annual service & maintenance solutions

1. Comprehensive System Inspections:
   • HVAC Systems: We conduct thorough inspections of all air conditioning, ventilation, and heating systems to ensure the proper temperature and humidity levels are maintained. We check for refrigerant leaks, filter performance, and airflow efficiency to prevent overloading.
   • Power Systems: Our technicians test and inspect your Uninterruptible Power Supplies (UPS), backup generators, power distribution units (PDUs), and electrical panels to ensure reliable power delivery in the event of an outage.
   • Cooling Systems: We inspect and clean all cooling units, including chillers, air handlers, and CRAC/CRAH units, to ensure they’re operating efficiently and not wasting energy. We also monitor the water-side and air-side systems for leaks and irregularities.
   • Fire Suppression Systems: Our team checks the integrity and operation of fire detection and suppression systems (FM-200, Inergen, etc.), ensuring that these critical safety systems are fully operational.
2. Predictive & Preventive Maintenance:
   • Equipment Testing & Calibration: We conduct routine tests of your mechanical and electrical systems to prevent equipment failure. Calibration of sensors, alarms, and gauges helps ensure accurate readings and optimal system performance.
   • Remote Monitoring: With state-of-the-art IoT-based sensors, we monitor temperature, humidity, airflow, power usage, and system health remotely to provide real-time diagnostics and early warnings of any potential issues.
3. Cleaning and Upkeep:
   • System Cleaning: Dust, debris, and dirt can impair system performance. We clean air filters, ventilation ducts, cooling coils, and exhaust fans to keep airflow optimal and prevent overheating.
   • Airflow Optimisation: Proper airflow is critical to cooling efficiency. We manage airflow through aisle containment (hot/cold aisle) and other measures to ensure the correct air distribution across racks and cooling systems.
4. Emergency Backup Testing:
   • UPS and Generators: We carry out full-load testing of backup power systems, ensuring that your UPS batteries, generators, and PDUs can seamlessly take over during power failure.
   • Battery Replacement & Maintenance: We check battery health, clean terminals, and replace batteries that are nearing the end of their service life to prevent unexpected failures.
5. Safety and Compliance:
   • Regulatory Compliance Checks: We ensure your data centre is up to date with local and international regulations and standards, including ISO 27001, ISO 50001, NFPA 75, and PCI DSS. Our services help you maintain compliance with industry requirements.
   • Safety Inspections: Regular checks of fire exits, fire alarms, emergency lighting, and safety signage ensure that your data centre complies with health and safety regulations.
6. Documentation & Reporting:
   • Detailed Service Reports: After every inspection and maintenance visit, we provide you with a comprehensive report detailing the condition of your systems, any actions taken, and recommendations for future improvements.
   • Action Plans: If any system issues are detected, we provide clear, actionable plans for addressing them, with timelines and cost estimates.
7. Energy Efficiency & Sustainability Reviews:
   • Energy Audits: We assess the energy usage of your data centre, identifying opportunities to reduce power consumption through optimised cooling, lighting, and HVAC controls.
   • Sustainable Practices: We help you integrate energy-efficient technologies and sustainable practices, such as free cooling, efficient lighting, and eco-friendly refrigerants, to reduce your carbon footprint and meet sustainability goals.
8. 24/7 Emergency Support:
   • Rapid Response: Our team is available 24/7 to respond to any critical issues. With a dedicated service team, we ensure that help is just a phone call away.
   • Proactive Alerts: Through our monitoring systems, we proactively alert you to potential problems and offer quick solutions, even before a failure occurs.